“The synergies for our customers are clearly obvious: market research results require strategic planning and operational implementation and we now offer from a single source”, Christoph Schumacher summarises the strategic direction. This always with the declared objective, the forum! customers intelligent market research and advice to offer, that create concrete value. Short information forum! Group was founded in 1996 as the owner-managed market research and consulting firm headquartered in Mainz. With the two subsidiaries forum! Market research, as well as forum! Marketing and communications consultancy is forum! specializing in the analysis and Optimization of the corporate relationship management. With the excellence barometer, which has established itself as the most important benchmark study to the performance of the German economy, has a forum! Market research together with the German society for quality e.V.
(DGQ) as one who is a few institutes in Germany own basic research among the success factors of relationship management. Also the close link to the Institute of journalism of the Johannes Gutenberg University of Mainz stands for the timeliness and innovation in terms of established research models and techniques. The nationwide competition “Germany of customer champions” forum is looking for! Market research with the business magazine ‘impulses’ and the German society for quality e.V. (DGQ) the company with the best customer relationships. With the competition, the initiators aim to establish a benchmarking for quality of customer relationship management and to reward exemplary customer orientation in Germany. Forum! Market research continues to be organizers of the annual Mainz relationship management Congress, the aim of which is to impart knowledge relating to the business relationship management decision-makers from the economy of the theory about the analysis to the implementation. The forum! Group has an own call center for the implementation of tele-marketing projects, as well as an interview Center in Mainz with a specialization in managing B2B studies and international studies. Contact information: forum! Group-Dean-Laist-str. 17a 55129 Mainz Tel: 06131 32809-0 fax: 06131 32809-111 E-Mail: info(at)forum-mainz.de website: press contact: Ulrich Linnemann forum! Marktforschung GmbH Tel: 06131/32809-155 fax: 06131/32809-111 E-Mail: linnemann(at)forum-mainz.de